August 11 – 13, 2021
Hyatt Regency, Sarasota, Florida
The Florida State Chapter of NARPM Conference will be exciting & exhilarating. Property Managers will learn different techniques to embrace adversity.
Gain knowledge from Property Managers and experts in the industry. Find out new processes to adapt to the changing times.
1The 2021 selection of speakers is amazing! We have a all-star lineup of presenters on the agenda.
3NARPM is known for providing top-quality events for Property Managers to be educated and help grow their businesses.
2If the past year has been a challenge, you don't want to miss the opportunity to have some fun!
4
Keynote Speaker
Janine Stange is a motivational speaker, singer, and on-air personality. She is best known for her historic journey to sing the Star-Spangled Banner in all 50 states – a mission she embarked on to honor our brave. Her story is the subject of “National Anthem Girl” a documentary by Kelly’s Filmworks now streaming on Amazon Prime.
Janine has been featured on every major television network and appeared on national news shows including: TODAY Show, Fox & Friends, NBC Nightly News, and Fox News @ Night. She can be heard every Thursday morning on Sirius XM’s 60’s on 6 with Phlash Phelps, as well as, seen onstage speaking all over the country.
OnSight PROS
Phil Owen is the CEO of OnSight PROS, a national property condition reporting company specializing in single-family rental condition reports. Phil has presented at property management conferences and events from coast-to-coast for the past 7 years, teaching property managers how to limit risk, liability, and expense through property awareness.
M.S., Founder & CEO, WOWplace International, LLC
Sandy Geroux, M.S. is an international speaker, trainer, and author who delivers motivational keynotes and training programs on creating WOW experiences for clients and colleagues alike. A former top-producing REALTOR® and real estate speaker, trainer and coach, Sandy has delivered marketing, sales and customer service training programs and coaching that have helped thousands of agents, brokers, property managers, and vacation rental owners increase their business, better market their products and take the risks necessary to achieve their personal and professional dreams. Many of her coaching clients have increased their business by 200% or more in one year, with new clients achieving first year earning results over 300% higher than the average new sales professional. Attendees of her programs describe her dynamic speaking style as enthusiastic, inspiring, energetic and informative!
Jim Roman, Director of Results, BOI
Jim Roman is a Speaker, Trainer and Consultant who specializes in accelerating the growth of businesses and organizations while still preserving time for themselves, their families and their community.
Raised in his parent’s restaurant and seeing his Dad pass away at 62, he saw how his parents never had the time to enjoy life. He is now determined to show business owners how to achieve their goals without letting their businesses run their lives.
Jim has worked with thousands of organizations to figure out what is holding them back from going to the NEXT level. His inspiring and direct approach to building a better business has provided extreme value for his clients.
Jim has built and sold several successful businesses including the BNI - Business Network International Central Virginia Franchise, which he quickly built to over 1,600 members in less than six years.
One thing you may not know about Jim is that he used to work on aircraft armament systems while serving in the United States Air Force
Safer Agent
I’ve been knee-deep in the real estate and mortgage industry since 1995. My husband Tim & I owned a Correspondent Lender in the late 90’s-2003. I’ve been a Realtor® since 1998 and I’ve also been a partner in a real estate brokerage that focused on sales and property management.
My concerns for my safety really began as a result of my own investing which often took me to boarded up houses long before the real estate crash made that common. While peeking in the window of a house one day (that the lockbox code didn’t work on) all of a sudden a face was peering back out at me! Might have been luck that the lockbox didn’t work that day… who knows what might have happened if I had walked into the house!
Principal Consultant at Confetti Culture LLC
James Ferguson is an employee experience speaker and author, and the Principal consultant at Confetti Culture LLC. An award-winning former Hotel General Manager who after years of experience in effectively leading and managing hotel operations, decided to redirect his leadership path. His experiences helped him realize that in the hospitality industry and many others we are taught to focus on customers and the all mighty dollar, not the people working hard to earn it for us. That's when he decided to start his own business to change the narrative and challenge the status quo.
Pegasus Residential
Wesley has worked within the property management industry for over 20-years starting as a part-time leasing professional in 1997. Since then, Wesley has stayed involved in this industry with roles such as: Regional Manager, National Trouble-Shooter, Director of Contract Acquisitions and Regional Training Manager. He has served our industry’s Board of Directors on city and state levels and as Chairman of Education. In 2015 & 2016 as part of a training team, he received international recognition for building a training culture by receiving the ATD Best Award presented by the Association for Training & Development.
Wesley resides in Atlanta, GA where he oversees the training initiatives for Pegasus Residential as the Director of Learning & Development Innovations.
CNE, RMPC
Stacey McKay, CNE, RMPC is the President of Property Management University, Inc. & Broker/Owner of Stacey McKay & Company, Llc. She has enjoyed 34 years in the Real Estate Profession in Central Florida, owning and operating multiple Real Estate brokerages over a span of several decades. Also holding the position of Operations Manager and then Business Development Manager at Rental Home Management Services, Inc. for the past 12 years and handles all aspects of Business Development, company branding, marketing and business networking listing 650 +/- single family homes, building a substantial portfolio of Management accounts spanning 6 counties. Stacey is a Certified Relational Wisdom Instructor, Trained Mediator, Conflict Coach and an Advanced Toastmaster. She is a NARPM Candidate for RMP. Currently serving as the Affiliate Chair for the Florida State Chapter of NARPM.
Law Offices of Heist, Weisse & Wolk P.A.
Harry Heist is the founding partner of the Law Offices of Heist, Weisse & Wolk representing a large number of property management companies, owners and investors in legal matters and filing thousands of eviction actions each year. He has evicted well over 150,000 tenants all over Florida.
Harry began his legal career in 1989 diving head first into property management law. He does property management law. Nothing else.
Harry believes education is the key to success in property management. One of Harry’s passions is keeping Florida a “landlord friendly” state writing and co-writing most of the changes to the Landlord/Tenant Act in the past 27 years.
GET EXPERIENCE
How will you transform your Property Management business as technology, laws, evictions and trends change? Find out from those leading the way.
Stacey McKay
Trust Liability… balancing your bank statement is not enough! 3 CEC's
is core to understanding Chapter 475.05 and the responsibility of a Broker when handling Trust Funds and Deposits. We discuss what Trust Liability Means. How to fully account for Funds entrusted to a Broker. We follow Real Estate license rules and state statutes. We teach the processes to follow to ensure that a Broker is in proper balance. We cover how to maintain records and forms that are required by agencies. We complete a hands-on group reconciliation to practice the skills learned during the training. REGISTER FOR COURSE
LeBarge Cruises will pick up passengers at the Hyatt Marina.
Located at the south end of the marina- Ringling Blvd entrance.
We welcome you to enjoy yourself onboard the LeBarge and we ask that you follow the CDC guidelines on appropriate social distancing. We also ask if you’re not feeling well to please call us to reschedule. There is No reserved seating, only general seating on first come first serve basis.
Boarding begins 30 min. before departure. Boat leaves PROMPTLY at scheduled time.
Please plan to arrive approximately 30 minutes before departure and check in at the desk to pick up a boarding pass. Once you have a boarding pass and the gangway is open, with Captain's permission, you may board.
We do not allow any outside food or beverages on board, including bottled water.
LeBarge is a smoke-free vessel—we do not allow any smoking on board.
Say Aloha at our Luau inspired after party. Start the conference off with tropical inspired attire.
Good morning and welcome presented by Tiea Vincent & Christy Smith.
Janine Stange
Through stories that are both comical and moving, Janine takes audiences across the nation along her historic journey. A journey rooted in five life lessons instilled by Stange’s strong-willed Italian mother who had strict rules about efficiency, organization and living an honest life. Using her own story as the example, Stange makes the argument that the time for self-examination is now. Her mission took both a shift in thinking and habits in order to abandon the comfort zones that Janine occupied for over a decade.
20 Minute Break. Please take a few moments to visit with our Affiliate Sponsors, drop your business cards with them to enter our giveaways, and enjoy refreshments in the Trade Show area inside the Ballroom North. We will resume at 9:50AM SHARP!
Jim Roman
Jim Roman Introduction at 9:55am
If you’re like most small business owners and managers, you had a dream: Owning or managing a small business would give you more control over your life. It would give you the freedom—and the money—to do what you want, when you want to do it.
If you’re like most small business owners and managers, this is your reality: You’re working harder than ever and having less time than you ever imagined for yourself, your family and your life. Maybe you are surviving, but you’re certainly not thriving.
James Ferguson
Jim Ferguson Introduction at 10:55am
In this session we will dive into how to strengthen your company culture and improve employee retention by realigning your priorities and putting employees FIRST! Outlining a series of purpose driven employee initiatives that are designed around combating the 7 leading causes of employee turnover in the property management industry.
Please be sure to spend time and visit with our Affiliate Sponsors, drop your business cards with them for prize drawings and enjoy lunch. We will resume at 12:50 PM SHARP! Please do not be late!
Wesley Aleshire
Wesley Aleshire Introduction at 12:55pm
If you have ever attended a Fair Housing seminar that gave you the impression that it was a boring topic, I'm prepared to prove that theory wrong! We will go on a journey from the history of anti-discrimination legislation through the anticipated changes of tomorrow. Our conversations will be packed with great leaders, inspiration and the unforgettable sacrifices made so that we would have the tools to provide fair housing for everyone.
Discussion Topics
7:00pm Installation of the 2022 Florida State Chapter Leadership Team.
Andy Tolbert
Andy Tolbert Introduction at 7:55am
CE class that gives agents the skills to read a customers body language to see what stage of the buying process they're in. The 2nd part covers understanding the pre-attack indicators that can save a life some day. Approved for 2 hour Specialty CE’s for FL Real Estate Licensees.
Harry Heist
Harry Heist Introduction at 10:05am
Everything is changing fast, and we will soon be at a crisis level. It is not a matter of “IF”, it is “WHEN” you will be hit with more bad legislation on the local and state level. Learn the steps that need to be taken by the property manager NOW to preserve the property management profession and protect your rights, your business, and your property owner.
Attorney Harry Heist has fought on the state and local level for three decades writing and advocating for laws and ordinances beneficial to our profession and he has helped to prevent many harmful laws and ordinances from being put into place. He, along with other experienced NARPM members will show you the process from A-Z and teach you how YOU can make a massive difference right now.
There is no time to waste. You will be shown what is driving these harmful laws and ordinances and exactly how the process of your political empowerment can and must occur. After this presentation you will know how to engage in the process, meet with local and state lawmakers and control your destiny.
Confused about how these laws and ordinances get passed? Surprised when they do? Feel helpless? Feel angry? You are NOT alone.
You are going to learn the process in a step-by-step fashion and watch a live demonstration of political empowerment at work. After this presentation you will feel comfortable and excited about your role and mission and how you will play an important and integral part in the system to protect your rights. Rights that are being eroded every single day due to the lack of action by the property manager.
Scott Abernathy is a native of the Middle Tennessee Area, just outside of Nashville. He bought his first rental property at the age of 22 in 1989 while still serving in the United States Air Force. While continuing to add to his real estate holdings, Scott attained his Bachelor of Science Degree from Middle Tennessee State University, with a minor in Real Estate, in 1994.
Please be sure to spend time and visit with our Affiliate Sponsors, drop your business cards with them for prize drawings and enjoy lunch. We will resume at 12:50 PM SHARP! Please do not be late!
Sandy Geroux
Sandy Geroux Introduction at 12:55pm
Our services have the capacity to be viewed either as commodities that are “all the same” (in which case anyone will do) or as invaluable partners to our clients (in which case no one else will do). Join us as we learn to better position the benefits of our services, our added value, and the impact of our clients selecting the wrong “partner” to manage their properties. Through stories, case studies and examples, Sandy dives into the strategy and tactics that will help us demonstrate why we are (or should be) the property management company of choice.
Phil Owen
Phil Owen Introduction at 2:00
Maintaining property awareness is a critical part of the value we provide to clients and are a key way we protect ourselves from liability and expense. But performing “inspections” are part of the job that no one loves. Further, it is a cost center for too many property managers!
We will explore how to get paid for your time when you are performing property condition reports. We will look at various types of “inspections” (move-in, move-out, periodic, lease renewal, etc.) and discuss strategies for working each of those into your lease and management agreements so that you are fairly compensated for your time and experties.
Turn property awareness into a profitable component of your business!
Connect with Property Managers and add value to your business
1000 Boulevard of the Arts, Sarasota, FL 34236
Conference Chair
Christy Smith
christy@sarasotamanagement.com
